Micro Technologies and Sony
1-800-733-9775
   
 
Sony's Expertise in...
AIT, Offering AIT-5
LTO and Ultrium
Magneto Optical, 3.5 and 5.25
DAT and DDS tapes
Barcoding Services on Media
Storage Rewards, a customer incentive program
Warranty Details

            Micro Technologies and Sony have teamed up to offer you the very best service for your Optical and Tape needs. Whether you need media, drives or repairs, in either tape or optical Micro Technologies has you covered. Sony's experience in the industry and history of being on the inventors side of cutting edge technology, makes this alliance even stronger.

What guarantee do Micro Technologies and Sony offer on their products?

Micro Technologies offers a 90 day warranty on any used or refurbished equipment and a full manufacturers warranty on new equipment. All sony's products are also backed by their lifetime limited warrany. Sony's warranty information is as follows:

Sony Electronics Inc. ("Sony") warrants your data media product ("Product") against defects in material or workmanship for its normal, useful life, from the date of purchase. If Sony determines the product to be defective in materials or workmanship, Sony will replace the product at no charge or, at Sony's option, refund the purchase price shown on your receipt. To obtain warranty service in the U.S. and Puerto Rico, call 1-800-942-SONY (7669).You may send your defective product, postage prepaid, to: Sony Warranty Center 4275 West Main Street Dothan, AL 36305 with a letter that includes your name, address and phone number as well as a written description of the problem.
REPLACEMENT OR REFUND OF THIS PRODUCT AS PROVIDED UNDER THIS LIMITED WARRANTY SHALL BE THE EXCLUSIVE REMEDY OF THE ORIGINAL END USER PURCHASER. SONY SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGES, INCLUDING CONSEQUENTIAL, INDIRECT AND INCIDENTAL DAMAGES, ARISING OUT OF THE USE OF, OR INABILITY TO USE, THE PRODUCT OR FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR ANY IMPLIED WARRNTY AGAINST INFRINGEMENT THAT MAY BE PROVIDED UNDER THE UNIFORM COMMERICAL CODE OR SIMIALR STATE STATUTE.
Some states/jurisdictions do not allow limitations on how long an implied warranty or condition lasts or exclusions or limitations of consequential or incidental damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state in the U.S. and Puerto Rico.
This Lifetime Limited Warranty applies only to the original end-user purchaser and therefore is not transferable.
Please keep the original copy of your purchase receipt for any future warranty claim.
*This limited warranty applies only to the following Sony branded products: AIT/ AIT Turbo/ DDS/ DAT72/ DAT160/ DLT/ Super DLT/ DLTVS/ LTO/ 3.5MO/ 5.25MO/ D8/ Mammoth.

** Important **
New Announcement!
November 19, 2008

AIT-5 Voluntary Recall. This is a voluntary product recall based on a quality control issue for AIT-5 Media. The affected media was manufactured after November 1, 2007 and is identified by the lot numbers found here. For more information click on the link above, or call Micro Technologies, at:
1-800-733-9775

or Sony's Technical Support Hotline:
1-886-347-7669

1-800-733-9775 | sales@mtstorage.com | +805-643-6712

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